Privacy Statement

Effective Date: 03/26/2025

At Solution Services (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Statement outlines how we collect, use, disclose, and safeguard your personal data when you visit our website solutionservicescorp.com (the “Site”) or interact with our services. By using the Site, you agree to the collection and use of information in accordance with this Privacy Statement.

1. Information We Collect

We collect various types of personal data to provide and improve our services. This includes, but is not limited to:

• Personal Identification Information: Name, email address, phone number, mailing address, etc.

• Technical Data: IP address, browser type, operating system, device information, and browsing behavior (e.g., pages visited, duration on site).

• Usage Data: Information on how you use our Site and services, such as interactions with content or services.

• Transaction Data: Payment details and purchase history when applicable.

We aim to only collect data necessary for the purposes outlined below, adhering to the principle of data minimization.

2. How We Use Your Data

We use your personal data for the following purposes:

• To provide and improve our services

• To process transactions or send billing-related communications

• To send you marketing and promotional materials (only if you have consented)

• To respond to your inquiries or provide customer support

• To analyze website usage and improve user experience

• To comply with legal obligations

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have provided explicit consent for us to process your data (e.g., for marketing purposes).

• Contractual Necessity: To fulfill a contract with you or take steps at your request prior to entering into a contract.

• Legal Obligation: To comply with a legal obligation, such as tax reporting or responding to a lawful request from authorities.

• Legitimate Interests: We may process your data for legitimate interests, such as ensuringthe security of our website, provided this does not infringe on your rights and freedoms.

4. Data Subject Rights

As a data subject, you have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you.

• Right to Rectification: You may request corrections to inaccurate or incomplete personal data.

• Right to Erasure: You may request the deletion of your personal data, subject to applicable legal exceptions.

• Right to Restriction of Processing: You may request that we restrict processing of your personal data in certain circumstances.

• Right to Object: You may object to the processing of your personal data based on legitimate interests or direct marketing.

• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

If you would like to exercise any of these rights, please contact us using the contact details provided in Section 9.

5. Consent and Consent Records

Where processing is based on your consent (e.g., for marketing communications), we will seek your explicit consent through clear opt-in mechanisms. You can withdraw your consent at any time, and we will respect that choice. Consent records are maintained for transparency and compliance purposes.

6. Data Minimization

We are committed to collecting only the personal data that is necessary for the purposes stated in this Privacy Statement. We regularly review our data collection practices to ensure we adhere to the principle of data minimization, ensuring that we do not collect excessive or irrelevant information.

7. Sharing Your Data

We do not sell your personal data. However, we may share your information with third parties in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who help us operate our website, process payments, or provide customer support.

• Legal Compliance: We may disclose your personal data if required by law, to respond to legal processes, or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred as part of the transaction.

Any third parties with whom we share personal data are required to use that data only for the specific purpose for which it was provided and in compliance with relevant data protection laws.

8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Statement or as required by law. When personal data is no longer necessary for those purposes, we will securely delete or anonymize it.

9. Security of Your Data

We take reasonable precautions to protect your personal data from unauthorized access, loss, or misuse. We use industry-standard security measures, including encryption, to ensure the confidentiality and integrity of your data. However, no method of data transmission over the internet or method of electronic storage can be 100% secure, so we cannot guarantee absolute security.

10. International Transfers

Your personal data may be transferred to, and stored on, servers located outside your country of residence, including to countries that may not have the same level of data protection as your home country. In such cases, we will take appropriate steps to ensure that your personal data is adequately protected in accordance with applicable data protection laws.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting an updated Privacy Statement on this page. The “Effective Date” at the top of this page will indicate the date the Privacy Statement was last revised.

13. Contact Us

If you have any questions or concerns about this Privacy Statement or wish to exercise your data subject rights, please contact us at:

Solution Services
1002 Shull Street, West Columbia, SC
info@ss-mec.com
(803) 791-0980

This Privacy Statement is designed to be clear, transparent, and compliant with privacy laws such as the GDPR, and it incorporates key elements like consent management, data subject rights, and data minimization. Always consult with legal experts to ensure compliance with the specific laws applicable to your jurisdiction.